Faqs

Look here for answers to the most frequently asked questions about Welikehotel Fénix. Everything you need to know about our services, location, rooms and more, so that your stay in El Arenal is comfortable, safe and perfectly organised.

You can come from Palma airport by car (15 min), taxi (€20-€25) or the A2 bus. The hotel is in El Arenal, 450 m from the beach.

There is no private car park, but there are public parking areas near the hotel.

A buffet breakfast is served with continental, English, vegetarian, vegan and gluten-free options.

You can book Standard Double rooms, Premium with side sea view or a Junior Suite, all with a private balcony, air conditioning and free Wi-Fi.

Check-in is from 2 p.m. and check-out until 11 a.m.

You can pay by credit or debit card. Check with reception for other payment methods.

The staff speak several languages, including Spanish, English and German.

Yes, there is an outdoor swimming pool with a sun lounger area that is ideal for relaxing.

Yes, all rooms have private balconies and different views, some of the sea, some overlooking the swimming pool...

Pets are not allowed in the hotel.

Yes, the hotel has a lift to access all floors.

No, people of all ages are welcome at the hotel.

The hotel is 450 metres from El Arenal beach.

Yes, the hotel has a buffet restaurant for breakfast and dinner (BREAKFAST ONLY)